AZIST-Certification

Certification

ISO 9001:2008 consultancy and appraisal services

AZIST supports clients ISO 9001:2008 project with the eventual end result being the successful completion of the certification. We provide structured support throughout the performance period. We provide implementation and certification services via a Certified ISO 9001:2008 Auditor.

The services shall include the following activities:

S.No.	Milestone	Client Responsibilities	AZIST Responsibilities	Deliverables
GAP ASSESSMENT and PROCESS DEFINITION
C1	Initial Gap Assessment	Identification of the participants for the Gap Assessment Venue and Logistical Arrangements	Auditor provision Conduct of the Gap Assessment Preparation of the Gap Assessment Report	Gap Assessment Report
C2	Process Definition and Review	Assignment of the process update activity to the internal staff Definition of Processes Resolution of the review comments	Identify process to be defined Define the identified processes Review of the defined processes	Process samples ITSMS Policies ITSMS Procedures ITSMS Manual Process Document Review Reports
CHECK POINT REVIEWS
C3	Implementation Review #1 & Implementation Support	Provide all implementation documents for review Provide personnel for discussions Logistics for the review meetings	Conduct Review Prepare and submit the Implementation Review Report Support for Implementation	Service Catalog Preparation SLA Preparation Costing Mechanism Definition Asset Listing CMDB Definition User Awareness Training Risk Analysis & Risk Treatment Plan BCP Testing Client Satisfaction Survey Implementation Review Report
C4	Will be planned if required, based on the findings from the Review#1, after mutual agreement between Client and AZIST, Inc
PRE-ASSESSMENT & FINAL CERTIFICATION ASSESSMENT

C5	Pre-assessment & Final Certification Assessment	Provide all implementation document for review Provide personnel for discussions Logistics for the review meetings & audits	Conduct Audits Prepare and submit the Audit Reports	Pre-assessment Audit Report Final Certification Audit Report Recommendations for Final Assessment

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