Certification

ISO 9001:2008 consultancy and appraisal services

AZIST supports clients ISO 9001:2008 project with the eventual end result being the successful completion of the certification. We provide structured support throughout the performance period. We provide implementation and certification services via a Certified ISO 9001:2008 Auditor.

The services shall include the following activities:
S.No.MilestoneClient ResponsibilitiesAZIST ResponsibilitiesDeliverables
GAP ASSESSMENT and PROCESS DEFINITION
C1 Initial Gap Assessment
  • Identification of the participants for the Gap Assessment
  • Venue and Logistical Arrangements
  • Auditor provision
  • Conduct of the Gap Assessment
  • Preparation of the Gap Assessment Report
  • Gap Assessment Report
C2 Process Definition and Review
  • Assignment of the process update activity to the internal staff
  • Definition of Processes
  • Resolution of the review comments
  • Identify process to be defined
  • Define the identified processes
  • Review of the defined processes
  • Process samples
  • ITSMS Policies
  • ITSMS Procedures
  • ITSMS Manual
  • Process Document Review Reports
CHECK POINT REVIEWS
C3 Implementation Review #1 & Implementation Support
  • Provide all implementation documents for review
  • Provide personnel for discussions
  • Logistics for the review meetings
  • Conduct Review
  • Prepare and submit the Implementation Review Report
  • Support for Implementation
  • Service Catalog Preparation
  • SLA Preparation
  • Costing Mechanism Definition
  • Asset Listing
  • CMDB Definition
  • User Awareness Training
  • Risk Analysis & Risk Treatment Plan
  • BCP Testing
  • Client Satisfaction Survey
  • Implementation Review Report
C4
  • Will be planned if required, based on the findings from the Review#1, after mutual agreement between Client and AZIST, Inc
PRE-ASSESSMENT & FINAL CERTIFICATION ASSESSMENT
C5 Pre-assessment & Final Certification Assessment
  • Provide all implementation document for review
  • Provide personnel for discussions
  • Logistics for the review meetings & audits
  • Conduct Audits
  • Prepare and submit the Audit Reports
  • Pre-assessment Audit Report
  • Final Certification Audit Report
  • Recommendations for Final Assessment